Business Analytics involves extracting, analysing and interpreting complex data with a view to informing and thereby improving business decisions. 

Diagnosing the need for change

PL Insights applies Business Analytics techniques to understand how systems and processes are performing. By using outcome and diagnostic measures aligned to your business goals, we can identify what needs to change to improve performance.

Post Implementation Review

The same measurement framework can be used to underpin a Post Implementation Review of any changes made – quantifying whether expected outcomes are being achieved and diagnosing why if they are not.

Meaningful Performance Dashboards

Modern Business Intelligence Systems such as Power BI and Tableau enable these performance metrics to be reported real time. Of course, careful interpretation is required to enable sensible decisions to be made and avoid over-reaction to normal day to day fluctuations in metrics. Statistical Process Control techniques can help automate exception reporting and avoid the need for continuous monitoring.