Business Analytics involves extracting, analysing and interpreting complex data with a view to informing and thereby improving business decisions.  

PL Insights applies Business Analytics techniques to understand how systems and processes are performing. By using outcome and diagnostic measures aligned to your business goals, we can identify what needs to change to improve performance.

The same measurement framework can be used to underpin a Post Implementation Review of any changes made – quantifying whether expected outcomes are being achieved and diagnosing why if they are not.